Privacy policy

Last updated: October 11, 2026

CRILS Academy respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how CRILS Academy, operated by LOPROD ACADEMY LLC (“CRILS Academy,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit our website, create an account, purchase a membership, participate in our programs or community, communicate with us, or otherwise use our services.
By using CRILS Academy, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
We may collect personal information that you provide directly to us, as well as certain information collected automatically when you use our website and learning platform.
Information You Provide to Us
Depending on how you interact with CRILS Academy, this may include:
• Your name.
• Email address.
• Account and profile information.
• Billing and transaction information.
• Information you provide when purchasing or managing a membership.
• Information submitted through forms, surveys, assessments, quizzes, assignments, or placement tests.
• Messages and communications you send to us.
• Content you voluntarily post or share through community features.
• Information you provide when participating in live classes, events, or other academy activities.
Information Collected Automatically
When you visit or use our website and learning platform, certain technical and usage information may be collected automatically.
This may include:
• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages visited.
• Login and session information.
• Course activity and progress.
• Interactions with website or platform features.
• Referral or traffic-source information.
• Cookie and similar technology data.
For additional information about cookies, please review our Cookie Policy.

2. How We Use Your Information
We may use personal information to:
• Create and manage your CRILS Academy account.
• Provide access to courses, programs, educational materials, community features, and other Services.
• Process purchases and manage subscriptions.
• Track course progress, assessments, and learning activity.
• Provide educational support and respond to questions.
• Communicate important information about your account, membership, courses, or Services.
• Send administrative and transactional emails.
• Send marketing communications where permitted by law or with consent where required.
• Personalize and improve the learning experience.
• Understand how users interact with our website and Services.
• Measure the effectiveness of our website and marketing activities.
• Prevent fraud, abuse, unauthorized account sharing, or security threats.
• Maintain and improve the security and functionality of our Services.
• Comply with legal, accounting, regulatory, or contractual obligations.

3. Account and Learning Information
When you enroll in CRILS Academy, we may process information related to your educational activity.
This may include course enrollment, lesson progress, quiz or assessment results, assignment information, completion status, and other interactions with educational content.
We use this information to operate the learning platform, provide the educational experience, track progress, provide support, and improve our programs.

4. Payment Information
Payments for CRILS Academy may be processed by third-party payment providers such as Stripe.
When you make a purchase, payment information necessary to complete the transaction is provided to the applicable payment processor.
CRILS Academy does not intend to directly store complete payment card numbers when payment processing is handled through a third-party payment provider.
Payment providers may collect and process information according to their own privacy policies and legal obligations.
We may receive and retain transaction-related information such as your name, email address, purchase, subscription status, payment status, transaction identifiers, billing information, and amounts paid.

5. Communications
We may use your contact information to send communications related to your use of CRILS Academy.
These may include account notifications, payment information, course updates, security notices, customer support responses, and other service-related communications.
We may also send promotional or marketing communications where permitted by applicable law.
You may unsubscribe from promotional emails using the unsubscribe option included in those communications where available.
Please note that even if you opt out of marketing communications, we may still send necessary administrative, transactional, security, or account-related messages.

6. Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate our website and learning platform.
Depending on the tools and integrations enabled, we may also use analytics and advertising technologies to understand website usage, measure performance, and evaluate marketing campaigns.
For example, CRILS Academy may use Meta Pixel for advertising measurement and conversion tracking.
Where required by applicable law, non-essential analytics or marketing technologies will be used according to your cookie preferences or consent.
For more information, please review our Cookie Policy.

7. How We Share Personal Information
We do not sell personal information for money.
We may share personal information with service providers that help us operate CRILS Academy.
Depending on the services and integrations we use, these providers may include:
• LearnWorlds, which provides our website and online learning platform.
• Stripe and other payment providers used to process payments and subscriptions.
• Google services used for business communications, files, forms, or other operational functions.
• Zoom or other providers used for live online classes or meetings.
• Meta and other analytics or advertising providers where applicable.
• Email, hosting, security, technical support, analytics, and other service providers necessary to operate our business.
These providers may process personal information on our behalf or according to their own applicable terms and privacy policies.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our legal rights, prevent fraud or security threats, enforce our agreements, or protect CRILS Academy, our users, or others.

8. International Data Processing
CRILS Academy provides online educational services to students in different countries.
As a result, personal information may be processed or stored in countries other than the country where you live, including the United States and other locations where our service providers operate.
Privacy and data protection laws may differ between countries.
Where required by applicable law, appropriate measures will be used to protect personal information transferred internationally.

9. Legal Bases for Processing
Where applicable data protection law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:
• Performance of a contract, such as providing a membership or course you purchased.
• Your consent, where consent is required.
• Our legitimate interests in operating, securing, improving, and promoting CRILS Academy, where those interests are not overridden by your applicable rights.
• Compliance with legal obligations.
• Protection of our rights or the rights and safety of others.
The applicable legal basis may depend on the type of information and the context in which it is processed.

10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on factors such as:
• How long you maintain an account or membership.
• The type of information involved.
• Whether the information is needed to provide our Services.
• Legal, accounting, tax, security, or contractual requirements.
• The need to resolve disputes or enforce agreements.
When personal information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal requirements and technical limitations.

11. Data Security
We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We also rely on security measures implemented by the service providers used to operate CRILS Academy.
However, no internet-based service or electronic storage system can guarantee absolute security.
You are responsible for protecting your account credentials and should not share your password or login information with others.

12. Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
These may include the right to:
• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request restriction of certain processing.
• Object to certain processing.
• Withdraw consent where processing is based on consent.
• Request portability of certain personal information.
• Opt out of certain marketing communications.
• Exercise other privacy rights available under applicable law.
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, contact us at hello@crilsacademy.com.
We may need to verify your identity before fulfilling certain requests.

13. Privacy Rights for Users in the European Economic Area and United Kingdom
If applicable European or United Kingdom data protection law applies to the processing of your personal information, you may have rights under the General Data Protection Regulation (GDPR), UK GDPR, or related laws.
Depending on the circumstances, these may include rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent.
You may also have the right to lodge a complaint with the competent data protection authority in your country or region.
Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.

14. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on the law and circumstances, these rights may include access, correction, deletion, portability, and rights concerning certain forms of targeted advertising, sharing, or processing of personal information.
The applicability of these rights depends on factors such as your state of residence and whether the relevant law applies to CRILS Academy.
Where legally required, we will honor applicable privacy rights and legally recognized opt-out mechanisms.

15. Children's Privacy
CRILS Academy may provide educational services that can be used by younger students.
A minor should not independently purchase or create an account where parental or legal guardian authorization is required by applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable child privacy laws.
If you are a parent or legal guardian and believe that a child has provided personal information in a manner that violates applicable law, please contact us at hello@crilsacademy.com so that we can review the situation and take appropriate action.

16. Community Features
CRILS Academy may provide community areas where users can interact with instructors or other students.
Information you voluntarily post in community areas may be visible to other authorized users depending on the settings of the applicable community or discussion area.
You should avoid posting sensitive personal information or information that you do not want other community participants to see.
We may moderate community content in accordance with our Terms and Conditions.

17. Third-Party Links and Services
Our website, courses, or community may contain links to websites or services operated by third parties.
CRILS Academy does not control the privacy practices of independent third-party websites.
We encourage you to review the privacy policies of third-party services before providing personal information to them.

18. Business Transfers
If LOPROD ACADEMY LLC is involved in a merger, acquisition, reorganization, sale of assets, financing transaction, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Where required, users will be notified of material changes affecting the handling of their personal information.

19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, service providers, business practices, or legal requirements.
When changes are made, we will update the “Last updated” date at the top of this page.
Where required by applicable law, we will provide additional notice or request consent for material changes.

20. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact us at:
CRILS Academy
Operated by LOPROD ACADEMY LLC
Email: hello@crilsacademy.com
Website: crilsacademy.com

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